How a Reservation Can be Made ? 

Reservation procedure consists of 3 easy steps. The first step is choice of place and date for rental; The second step is choice of car; The third step is filling contact information form; then your reservation will be completed after you submit the form. To make a reservation, you should fill in the form named "CAR AND PRICE INQUIRY" and specify the date you need the reservation, then you may click on the "Next Step" button. In the coming page cite your choice of car and continue to next step to complete reservation procedure. After the form that you have filled with sufficient information reaches us, we will evaluate your reservation information and notify you via e-mail about the result as negative or positive. 
You can also make a reservation on telephone or via fax. 

How a Reserved Vehicle Can be Delivered ? 

If the car is reserved with the condition of "Delivery at Airport", a personnel from Papagan Car will welcome you with a sign your name written on at the passenger exit of the airport. If the reservation is made as delivery at a hotel or any other address, a personnel from Papagan Car will make the delivery at indicated address. 

What the Price of Car Rental Cover ? 

You can drive unlimited distance with the rental car. Delivery and return at the hotels and airports around centrum is free. However, if the address of delivery is far from Papagan Car Office more than 20 kms, an additional of 1TL per km will be charged. 
All the prices at our web site includes insurance charges. As a result of the reservation made on our web site, the price is fixed and in any case there will be no additional charges. All of the prices on our site are always up-to-date and you can make a reservation for any date at any time. You will not be effected by price changes after you complete reservation. Thus, early reservation will always be beneficial. 

How is the Payment Can be Done ? 

You can make the payment to the personnel who delivers the car as TL, Euro or USD; or pay with your Visa and MasterCard Credit Card. 

How Can I Cancel the Reservation ? 

You may request to cancel your reservation via e-mail at least one week before the date of vehicle delivery. 

What Will Happen If the Car is Broken Down ? 

To prevent any technical failures during your visit, periodical maintenances of the vehicles are conducted fully without delays. Even so, a breakdown happens, rapid solution to the problem is guaranteed. If the breakdown is a major one, your car will be changed with another one. 

How Can I Contact Papagan Car Rental in Case of an Emergency ? 

On weekdays you can reach Papagan Car personnel between 08:00 and 19:30 on office number "+90(000)00 00 000" or 24/7 on mobile phone numbered "+90(000)00 00 000". 

What Should be Made in the Event of an Accident ? 

Police should be called without moving the car on 154. Traffic, alcohol reports and copies of traffic insurances of the cars interfering with the accident should be collected. 

May Another Person Drive Rental Car ? 

All individuals who will use the car should sign the contract and give the copy of driver's license.